Intuz osTicket CloudFormation template provides powerful infrastructure. The template uses EC2, ELB , AS, EFS and Multi-AZ RDS. Also, Multi-AZ RDS reduces the load on the instance and makes it easy to recover in the event of server failure.
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
LAMP is an archetypal model of web service solution stacks, named as an acronym of the names of its original four open-source components: the Linux operating system, the Apache HTTP Server, the MySQL relational database management system (RDBMS), and the PHP programming language. The LAMP components are largely interchangeable and not limited to the original selection. As a solution stack, LAMP is suitable for building dynamic web sites and web applications
Intuz creates and distributes AMI for the use of developers or any other person who likes to focus on managing their Application
For Login By default we are not creating any user for you. You can create your own user from Welcome page
Shell/terminal 1. sudo chmod 400 "yourpemkeyname.pem"
2. ssh -i "yourpemkeyname.pem"ubuntu@yourinstanceip
MySQL Terminal Login mysql -u root -p "instance-id"