How to Setup osTicket CloudFormation?
for launching the osTicket CF template.
Availability Zone for EC2 and master RDS.
Availability Zone for the Slave RDS database.
Do not use same AZ as Master RDS.
Instance Selection :
of your choice.
Key Name Selection
: select the existing EC2 key pair to enable SSH access to the instances.
Place the IP address range that can be used to SSH to the EC2 instances.
Fill the EC2 AutoScaling Configuration details.
Amazon RDS Configuration:
Instance Type, MySQL Admin Password, Muliti-AZ Database and DB Allocated Storage.
Tag your AWS resources with KEY：name / VALUE：name of your site or domain.
SETTINGS CONFIRMATION:If there are no changes, click
This process may take 30-40 minutes.
CREATE_COMPLETE will be shown in the Status field
http://ELB-DNS-Name/. You will be redirected to the installation page where you need click on
Enter the DB details mentioned in the image.
Now, Please keep a note of the two urls.
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